In the Items to Refund section, specify the quantity of items for refund.Ĭhoose the Return to Stock option if the product will be restocked for future sales. Proceed by clicking Credit Memo at the top. Step 2: Set the quantity of items to be refunded Navigate to Sales > Orders, locate and click View on the desired order in the grid.Ĭlick Invoice at the top, scroll down, and select Submit Invoice. Payments via check or money Step 1: Submit Invoice Note: In case you want to check any credit memos related to the order, please click to Credit Memos in the left panel. Step 2: Click To The Submit Comment button.
Click to the Update Qty’s button to automatically recalculate the total.If any items will not be refunded, enter 0 into the Qty to Refund box.
In the Qty to Refund box, enter the number of items to be returned and press the Enter key to record the change.Note: The Return to Stock checkbox is available only if the inventory Stock Options is set to Decrease Stock When Order Is Placed. If the product is not returned to inventory, leave the box blank.If the product is to be returned to inventory, mark the Return to Stock checkbox.Now, you will see the New Memo page with the Items to Refund section that lists each item from the invoice. Note: The button will only appear if an invoice is created for that order. Tap to the Credit Memo button in the upper right corner of the screen. In the Order Management grid, find an order which you want to create a credit memo for.Ĭlick directly on that order or click to the View button in the Action column to see all details of the order. Step 2: Select The Order To Create The Credit Memo Payments via credit card Step 1: Access The Order Gridįrom the admin panel, click to Sales, then choose Orders to view all of your current orders. Step 2: Set the quantity of items to be refunded.How To Add A Comment To The Completed Credit Memo.
Step 4: Edit The Items To Refund Section.Step 3: Click To The Credit Memo Button.Step 2: Select The Order To Create The Credit Memo.Magento 2 Return Merchandise Authorization module.Explore Mageplaza’s Store Credit module features.Convert occasional customers into loyal members by creating a reward system (Hyva ready)